[Crown] Choco Heim 142g

In the event of any product-related issues, please submit a related picture of the issue to support@ploma.io, and we will resolve it as quickly as possible.

1. Product-related problem:
 - Depending on the extent of the problem, we will respond accordingly with a reshipment, partial refund, or full refund.
 - Fresh/Refrigerated/Frozen Food: Please submit a phot indicative of problem to support@ploma.io within 2 days of product receipt.
 - Other products and foods: Please submit a phot indicative of problem to support@ploma.io within 7 days of product receipt.

2. Customer-error related problem:
 - Depending on the exact situation, there may be some difficulties in receiving a refund. We will work together with customers to resolve issues in a reasonable and fair manner.
- If an exchange or refund is required due to to a customer change of mind, a shipping cost of $7 shall be incurred.