✔ Ingredient
Wheat, Sugar, Pal olein Oil, Powdered sugar, Fructo-Oligosaccharide, Malt Syrup, Caramel Color, Polydextrose, Salt, Taffy Paste(Milk powder, Sugar, Starch syrup, Glycerin esters of fatty acids, Shortening, Sorbitol, Lecithin), Vitamin C, Peanut Flavour(Artificial), Vanillin, Nocotinic acid amid, Vitamin A, Vitamin D3, Vitamin B6, Vitamin B2, Vitamin B1, Folic acid, Lecithin
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- Customer Support
- Notice
In the event of any product-related issues, please submit a related picture of the issue to support@ploma.io, and we will resolve it as quickly as possible.
1. Product-related problem:
- Depending on the extent of the problem, we will respond accordingly with a reshipment, partial refund, or full refund.
- Fresh/Refrigerated/Frozen Food: Please submit a photo indicative of the problem to support@ploma.io within 2 days of product receipt.
- Other products and foods: Please submit a photo indicative of the problem to support@ploma.io within 7 days of product receipt.
2. Customer-error related problem:
- Depending on the exact situation, there may be some difficulties in receiving a refund. We will work together with customers to resolve issues in a reasonable and fair manner.
- If an exchange or refund is required due to a customer's change of mind, a shipping cost of $7 shall be incurred.