Sweetness That’ll Make You Feel Better
Do you know how to choose fresh and delicious mangoes? A deliciously ripe mango has hues of red and yellow with a soft surface and strong scent. Also, choose the ones without any dark spots with a smooth surface. Hard mangoes that are not yet fully ripened should be eaten after being left at room temperature until they’re supple for a truly delicious taste. Ploma will send you high-quality mangoes carefully selected from the Peruvian Kent mangoes we have!
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- Customer Support
In the event of any product-related issues, please submit a related picture of the issue to firstname.lastname@example.org, and we will resolve it as quickly as possible.
1. Product-related problem:
- Depending on the extent of the problem, we will respond accordingly with a reshipment, partial refund, or full refund.
- Fresh/Refrigerated/Frozen Food: Please submit a photo indicative of the problem to email@example.com within 2 days of product receipt.
- Other products and foods: Please submit a photo indicative of the problem to firstname.lastname@example.org within 7 days of product receipt.
2. Customer-error related problem:
- Depending on the exact situation, there may be some difficulties in receiving a refund. We will work together with customers to resolve issues in a reasonable and fair manner.
- If an exchange or refund is required due to a customer's change of mind, a shipping cost of $7 shall be incurred.