In the event of any product-related issues, please submit a related picture of the issue to email@example.com, and we will resolve it as quickly as possible.
1. Product-related problem: - Depending on the extent of the problem, we will respond accordingly with a reshipment, partial refund, or full refund. - Fresh/Refrigerated/Frozen Food: Please submit a phot indicative of problem to firstname.lastname@example.org within 2 days of product receipt. - Other products and foods: Please submit a phot indicative of problem to email@example.com within 7 days of product receipt.
2. Customer-error related problem: - Depending on the exact situation, there may be some difficulties in receiving a refund. We will work together with customers to resolve issues in a reasonable and fair manner. - If an exchange or refund is required due to to a customer change of mind, a shipping cost of $7 shall be incurred.
Product prices are subject to change without notice, and may be sold out or discontinued.
Eun Jung C.
Really poor instructions, and in no way would it look like the picture even if cooked properly. Was painful to finish eating :/
맛은있는데 내가 초보라 잘못 구운건지 빵은 너무 딱딱해지고 피자 중간은 물이 생겨 비쥬얼이 별로
디렉션 바꾸셔야 할것 같아요. 370도에 5-7분은 익지도 않아요.
370도에 10분 굽다 안되겠다 싶어서 425도로 올려 10분 더 굽고 물이 너무 생겨서 440도로 4분 더 구우니 위는 잘 익었는데 안쪽은 물이 흘러내려 도우가 더 젖었어요.
그래도 맛은 있네요. 이렇게 핫한 제품 집에서 받을 수 있게 해 준 플로마께 감사 인사 전합니다.
구워먹기 너무 힘들어요. 그냥 이건 구워서 판매해야할것 같아요.
Ji Yei K.
We placed the pizza in the middle rack without a pan as per the instructions but the pizza stuck to the rack and it just sank to the bottom of the oven. It was a disaster.. we had to eat the little pieces that fell on the bottom and I literally spent good 30 minutes cleaning up my oven. I recommend just ordering ahead and have it baked for you by K-town food. Not worth the money for me.
그대로 넣으라해서 넣었는데 이렇게 붙어버리네요. Instruction이 잘못된건지 모르겠네요.
Recommended for the [Korea Town Pizza] Golden Shrimp Pizza (L)