[Mochinut] Half dozen (6ea), New flavors Weekly

$15.00

[Mochinut] Half dozen


Tip

If you keep the mochinut in the refrigerator for a prolonged time, then simply microwave for 5-10 seconds to bring it back to its original chewiness.

 

FAQ

1. Do you serve gluten-free, vegan, or dairy free products?
- Our Mochinuts do contain small portion of wheat flour, egg & milk powder, so it is not gluten-free, vegan, or dairy free. We do hope to release those option in the future! ​

2. Do your donuts contain nuts?
- Our Mochinuts do not use any type of nuts unless it is part of the glaze or flavor of that day. Please check the flavors before you order. ​

3. What flavors are available?
- Each branch offer different flavors.

 

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  • Customer Support
  • Notice

In the event of any product-related issues, please submit a related picture of the issue to support@ploma.io, and we will resolve it as quickly as possible.

1. Product-related problem:

 - Depending on the extent of the problem, we will respond accordingly with a reshipment, partial refund, or full refund.

 - Fresh/Refrigerated/Frozen Food: Please submit a phot indicative of problem to support@ploma.io within 2 days of product receipt.

 - Other products and foods: Please submit a phot indicative of problem to support@ploma.io within 7 days of product receipt.

2. Customer-error related problem:

 - Depending on the exact situation, there may be some difficulties in receiving a refund. We will work together with customers to resolve issues in a reasonable and fair manner.

- If an exchange or refund is required due to to a customer change of mind, a shipping cost of $7 shall be incurred.