[Mochinut] Half dozen (6ea), New flavors Weekly
[Mochinut] Half dozen
Tip
If you keep the mochinut in the refrigerator for a prolonged time, then simply microwave for 5-10 seconds to bring it back to its original chewiness.
FAQ
1. Do you serve gluten-free, vegan, or dairy free products?
- Our Mochinuts do contain small portion of wheat flour, egg & milk powder, so it is not gluten-free, vegan, or dairy free. We do hope to release those option in the future!
2. Do your donuts contain nuts?
- Our Mochinuts do not use any type of nuts unless it is part of the glaze or flavor of that day. Please check the flavors before you order.
3. What flavors are available?
- Each branch offer different flavors.
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- Customer Support
- Notice
In the event of any product-related issues, please submit a related picture of the issue to support@ploma.io, and we will resolve it as quickly as possible.
1. Product-related problem:
- Depending on the extent of the problem, we will respond accordingly with a reshipment, partial refund, or full refund.
- Fresh/Refrigerated/Frozen Food: Please submit a phot indicative of problem to support@ploma.io within 2 days of product receipt.
- Other products and foods: Please submit a phot indicative of problem to support@ploma.io within 7 days of product receipt.
2. Customer-error related problem:
- Depending on the exact situation, there may be some difficulties in receiving a refund. We will work together with customers to resolve issues in a reasonable and fair manner.
- If an exchange or refund is required due to to a customer change of mind, a shipping cost of $7 shall be incurred.